FAQs

Why is Organic Cotton so Important in Panties?

Organic cotton is a natural fiber that is grown without the use of harmful chemicals, pesticides, or synthetic fertilizers. It is softer, more breathable, and more comfortable than conventional cotton, which can irritate the skin and cause allergies. Organic cotton also has a lower environmental impact, as it reduces water consumption, soil erosion, and greenhouse gas emissions.

Why is Organic cotton especially important for panties?

The answer is simple: panties are in direct contact with the most sensitive and intimate parts of your body. You want to make sure that the fabric that touches your skin is gentle, hygienic, and healthy. Organic cotton panties can prevent infections, rashes, and odors, as they allow your skin to
breathe and regulate its temperature. They can also reduce the risk of developing cervical cancer, as conventional cotton may contain traces of
carcinogenic substances that can be absorbed by the body. Organic cotton panties are a smart and responsible choice for your health, comfort, and style.

How are you saving the Planet on Panty at a Time?

Organic cotton panties are not only good for you, but also for the planet and the people who produce them. By choosing organic cotton panties, you are supporting fair trade and ethical practices that protect the rights and well-being of farmers and workers. You are also contributing to a more sustainable fashion industry that respects nature and its resources.

What is the difference between Panty Promise and OtherPanty Brands on the Market? 

Our underwear is made from high-quality organic cotton that feels smooth and gentle on your skin. We understand the frustration of visible panty lines, so we created the first seamless underwear brand using organic cotton fabric imported from Italy. Our unique & patent pending design ensures your vulva and vagina are comfortable and supported throughout the day. Our underwear is fashionable and functional, with contemporary shapes and cutting-edge techniques. We celebrate diversity and inclusivity, offering 9 sizes from XS- 4X in a Variety of Skin Tones. We are also the first underwear brand to collaborate with a leading NY Gynecologist to deliver the best underwear health and design wise.  Our brand is also eco-friendly, as our underwear biodegrades back into the ground within 6 months, unlike most brands that use synthetics that pollute landfills and take over 200 years to decompose into harmful molecules.

What is the Sizing Like?

Unlike other brands that limit their options to four sizes, we offer nine sizes to suit your needs! We have carefully tailored each style to fit a specific body type, so you can be sure that our XS-XL range and our 1X-4X range are designed for regular and plus size women respectively.

I noticed they’re Seamless, do they Ride Up?

Nope! Unlike a synthetic panty that is sleek and can slide around, cotton has a natural and soft grip that keeps your panties in place. You don't have to worry about adjusting or feeling uncomfortable throughout the day. You enjoy all day comfort!

Are they Sustainable?

Organic cotton is grown without harmful pesticides and chemicals, which reduces water pollution and soil degradation.  Organic cotton also has a lower environmental impact, as it reduces water consumption, soil erosion, and greenhouse gas emissions.

Are they Biodegradable?

Our panties are made of natural cotton that is biodegradable and eco-friendly. Unlike synthetic fabrics that can take hundreds of years to decompose, our cotton panties can biodegrade in just six months. This means we are reducing our environmental impact and helping to preserve the planet's
resources. Our panties are not only comfortable and breathable, but also sustainable and responsible. Join us in our mission to save the planet one
panty at a time.

Are your Panties good for Sensitive Skin?

Many people with sensitive skin prefer organic cotton panties over synthetic fabrics. Organic cotton is grown without pesticides, herbicides, or chemical fertilizers, which can irritate the skin and cause allergic reactions. Organic cotton is also softer, more breathable, and more absorbent than synthetic fabrics, which can trap moisture and bacteria and cause infections. Organic cotton panties can help prevent itching, rashes, and discomfort in the intimate area, especially for those who suffer from UTI's, dermatitis, or yeast infections.

Why are they Gynecologist Approved?

Many women wonder why gynecologists always recommend wearing cotton underwear. The reason is that cotton is a natural fabric that allows air to circulate and absorb moisture, keeping the intimate area dry and healthy. Cotton also prevents the growth of bacteria and yeast, which can cause infections and irritation. Cotton is gentle on the skin and does not cause allergic reactions or chafing. Clinical studies have proven that cotton is better for the intimate area than synthetic fabrics, which can trap heat and moisture, creating a breeding ground for harmful microorganisms. Therefore, choosing cotton underwear is a simple way to take care of your feminine health and hygiene.

Tell me more about GOTS certification in the Panty Gusset.

GOTS certification is a global standard for organic textiles that covers the entire supply chain from harvesting to manufacturing and trading. It ensures that the products are made from organically grown natural fibers, such as cotton and that they are processed in an environmentally and socially responsible way. GOTS certification also verifies that the products meet high quality standards and are free from harmful chemicals and residues.

What is a Panty Gusset?

A panty gusset is the piece of fabric in the center of the underwear that covers the genital area. The gusset is not a pocket or a storage space, but a vital part of women's underwear for feminine health and hygiene reasons. That’s why they were invented in the 1900’s.

Can I return them?

Yes, If you are not satisfied with your purchase, you have the option to return the items within 30 days of the delivery date. To be eligible for a return, the items must have the hang tag, panty band, and hygiene liner still attached and in good condition. Please note that we do not accept returns of items that have been worn, washed, or damaged. Please e-mail info@pantypromise.com and we can help you initiate your return or exchange.

Can I cancel the subscription at any time?

You may cancel your subscription any time after your first shipment. Just log into your account, go to the subscription section and cancel.

How do I edit my subscription if I want to update colors and styles?

You may edit your subscription at any time by logging into your account, going to the subscription section, and modifying your subscription details.